{"id":3,"date":"2026-05-11T10:30:54","date_gmt":"2026-05-11T10:30:54","guid":{"rendered":"https:\/\/madeirainvestment.org\/?page_id=3"},"modified":"2026-10-23T21:05:57","modified_gmt":"2026-10-23T21:05:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/madeirainvestment.org\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n[et_pb_section][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text]<style>.mi-privacy table{width:100%;border-collapse:collapse;margin:0 0 20px}.mi-privacy td,.mi-privacy th{border-bottom:1px solid #dde2e6;padding:8px 10px;text-align:left;vertical-align:top}.mi-privacy h2{margin-top:28px}.mi-privacy h1{font-size:34px;margin:0 0 6px}<\/style><div class=\"mi-privacy\"><div class=\"mi-lang\" data-lang=\"en\" lang=\"en\" data-no-translation><h1>Privacy Policy<\/h1><p>Last updated: 23 October 2026 (interim correction; a full version is being prepared)<\/p>\n\n<h2>1. Who we are<\/h2>\n<p>The controller of the personal data collected at madeirainvestment.org is <strong>Madeira Investment<\/strong>, with registered office at Rua C\u00f4nego Alfredo C\u00e9sar Oliveira, n.\u00ba 10, 1.\u00ba Esq., Santa Cruz, Funchal 9100-153, Portugal.\nFor any privacy question, please contact us at <a href=\"mailto:info@madeirainvestment.org\">info@madeirainvestment.org<\/a>.<\/p>\n\n<h2>2. What data we collect<\/h2>\n<table>\n  <tr><th>Situation<\/th><th>Data<\/th><\/tr>\n  <tr><td>Company diagnostic (European Expansion Map)<\/td><td>Name, job title, email, phone (optional), company name and website, country, answers about the company (stage, sector, team, revenue, capital, goals and timelines), the description of your plan for Europe, if you choose to share it, and the company presentation you attach.<\/td><\/tr>\n  <tr><td>Ambassador Programme application<\/td><td>Name, email, country, phone (optional), LinkedIn profile and answers about your profile and network.<\/td><\/tr>\n  <tr><td>Ambassador agreement<\/td><td>Full name, identification document, address, country and the record of the electronic signature (date, time, IP address, browser and agreement version).<\/td><\/tr>\n  <tr><td>Browsing the website<\/td><td>Technical data and cookies (see section 8) and the source of the visit (for example, an Ambassador&#8217;s or a campaign&#8217;s code).<\/td><\/tr>\n  <tr><td>Contact and online shop<\/td><td>The data you send us by email, phone or form, and the data needed for orders in the online shop.<\/td><\/tr>\n<\/table>\n\n<h2>3. Why we use the data and on what legal basis<\/h2>\n<table>\n  <tr><th>Purpose<\/th><th>Legal basis (GDPR)<\/th><\/tr>\n  <tr><td>Calculating and sending the result of the diagnostic or application and responding to your request, including booking a session<\/td><td>Steps taken at your request prior to entering into a contract (Art. 6(1)(b))<\/td><\/tr>\n  <tr><td>Recording internally and analysing the answers and documents of the company diagnostic, by our team and by potential investor partners, to assess the project as a possible Madeira Investment portfolio company<\/td><td>Steps taken at your request prior to entering into a contract, with the authorisation you give in the form (Art. 6(1)(b))<\/td><\/tr>\n  <tr><td>Managing the agreement and the Ambassador Programme, including the attribution of companies and the calculation of commissions<\/td><td>Performance of a contract (Art. 6(1)(b))<\/td><\/tr>\n  <tr><td>Sending news about European expansion, funding and events and, for the company diagnostic, contacting you by email, phone, WhatsApp or video call to continue the assessment of the project (optional box in the form)<\/td><td>Consent, which you can withdraw at any time (Art. 6(1)(a))<\/td><\/tr>\n  <tr><td>Knowing where contacts come from (campaigns and Ambassadors) and improving our service<\/td><td>Legitimate interest (Art. 6(1)(f))<\/td><\/tr>\n  <tr><td>Website usage statistics (Google Analytics), to understand how the website is used and to improve it<\/td><td>Consent, given in the cookie banner, which you can withdraw at any time (Art. 6(1)(a))<\/td><\/tr>\n  <tr><td>Complying with legal, tax and accounting obligations<\/td><td>Legal obligation (Art. 6(1)(c))<\/td><\/tr>\n<\/table>\n\n<h2>4. Automated assessment of your answers<\/h2>\n<p>The diagnostic and the application calculate a preliminary score from your answers, using fixed rules. This score and the European Expansion Map report, generated from the same answers, shape the content you receive and the order in which our team reviews contacts. It is a <strong>preliminary assessment<\/strong> and does not constitute a decision on investment, funding or eligibility. You can always ask for your case to be reviewed by a member of our team by writing to info@madeirainvestment.org.<\/p>\n\n<h2>5. Who we share the data with<\/h2>\n<p>We do not sell personal data. Data is processed by providers acting on our behalf:<\/p>\n<ul>\n  <li><strong>Hostinger<\/strong>: hosting of the website, contact database and email. Some pages also load a small script from the Hostinger Reach service (subscription forms), which uses your browser&#8217;s local storage;<\/li>\n  <li><strong>Automattic (Akismet)<\/strong>: spam filtering of forms. It receives the data submitted in the form, the IP address and browser details, and may process them outside the European Economic Area under standard contractual clauses;<\/li>\n  <li><strong>Google (YouTube)<\/strong>: on the home page only, when the video loads. Google may use its own cookies;<\/li>\n  <li><strong>Google (Google Analytics)<\/strong>: website usage statistics, only if you accept statistics cookies. It receives technical data about the visit (pages viewed, where the visit came from, device and browser type, approximate country or city, cookie identifiers). Google Analytics 4 does not store the full IP address. Google may process this data outside the European Economic Area under standard contractual clauses and the EU\u2013US Data Privacy Framework. We do not link Analytics to advertising;<\/li>\n  <li><strong>api.qrserver.com<\/strong>: generates the Ambassadors&#8217; QR code image (it only receives the Ambassador&#8217;s public link);<\/li>\n  <li><strong>potential investor partners<\/strong> of Madeira Investment: for the company diagnostic, the answers and the attached presentation, shared confidentially and solely so that they can assess the project, with the authorisation you give in the form;<\/li>\n  <li>Madeira Investment <strong>partners<\/strong> (for example, legal, accounting or funding partners), only when needed for the service you requested and with your prior knowledge.<\/li>\n<\/ul>\n<p>Except for the virtual assistants (section 5-A), if any of these providers processes data outside the European Economic Area, it does so with the safeguards provided for in the GDPR (for example, standard contractual clauses).<\/p>\n\n<h2 id=\"virtual-assistants\">5-A. Virtual assistants (artificial intelligence)<\/h2>\n<p>The website&#8217;s virtual assistants are <strong>artificial intelligence systems, not people<\/strong>. They are optional: the diagnostic and contact with our team do not depend on them. The answers are automated, may contain errors and do not constitute legal, tax or investment advice. <strong>Please do not share confidential information in the conversations.<\/strong><\/p>\n<h3>&#8220;Priscilla&#8221; avatar (in testing)<\/h3>\n<p>The photo of the &#8220;Priscilla&#8221; avatar, provided by Crypken \/ Avatr Sdn Bhd (Malaysia), appears in the bottom right corner of the pages. Until you interact with it, nothing is loaded from the provider. When you click the photo (or, on a computer, hover over it), the avatar loads from the provider&#8217;s servers (including Amazon Web Services in Singapore), which receive your IP address and technical browser data. If you press &#8220;Hold to talk&#8221;, your voice is recorded and sent to the provider to be converted into text and answered.<\/p>\n<h3>Conversation avatar on ElevenLabs (companies that take the diagnostic)<\/h3>\n<p>To every company that takes the diagnostic we offer, on the result screen and in the email, an optional conversation with the Madeira Investment virtual assistant, which takes place on the ElevenLabs website. You can chat by text or voice and attach files. The assistant may ask questions about your company (for example, project, market, team and revenue) and ask for your contact details, so that our team can prepare to contact you. The conversation (the text and, if you use voice, the recording) is recorded on the ElevenLabs service and can be viewed by the Madeira Investment team. Before you start, the ElevenLabs page asks you to accept the service terms, including the recording.<\/p>\n<p>ElevenLabs processes this data on our behalf. According to the <a href=\"https:\/\/elevenlabs.io\/privacy-policy\" target=\"_blank\" rel=\"noopener\">ElevenLabs privacy policy<\/a>, the data is stored in the United States, with transfers under the EU-U.S. Data Privacy Framework or standard contractual clauses.<\/p>\n<p>We are finalising with these two providers the data processing agreements and the safeguards required by the GDPR for transfers outside the European Economic Area, and defining how long conversations are kept.<\/p>\n\n<h2>6. How long we keep the data<\/h2>\n<ul>\n  <li>Diagnostics and applications with no business relationship: 24 months after the last contact;<\/li>\n  <li>Clients, Ambassador agreements and signature records: for the duration of the relationship and the legal retention period (10 years);<\/li>\n  <li>Marketing communications: until you withdraw your consent;<\/li>\n  <li>Attached company presentations: 12 months, unless there is a business relationship.<\/li>\n<\/ul>\n\n<h2>7. Your rights<\/h2>\n<p>You can request access to, rectification, erasure, restriction or portability of your data, object to processing based on legitimate interest and withdraw your consent at any time (without affecting processing carried out before then). Every newsletter email includes a link to unsubscribe. To exercise your rights, write to info@madeirainvestment.org; we will reply within one month at the latest. You also have the right to lodge a complaint with the Portuguese data protection authority, the Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (<a href=\"https:\/\/www.cnpd.pt\">www.cnpd.pt<\/a>).<\/p>\n\n<h2 id=\"cookies\">8. Cookies and similar technologies<\/h2>\n<p>We use cookies and local storage that are <strong>necessary<\/strong> for the website to work (for example, session, language and shop cart). In addition:<\/p>\n<ul>\n  <li>the <strong>YouTube video<\/strong> on the home page is a third-party service that may store information in your browser;<\/li>\n  <li>the <strong>virtual assistants<\/strong> (section 5-A) are third-party services that, only once you open them, may store information in your browser;<\/li>\n  <li>we store in your browser, for up to 90 days, the <strong>Ambassador or campaign code<\/strong> through which you arrived, to attribute your request correctly.<\/li>\n<\/ul>\n<p><strong>Statistics cookies (Google Analytics):<\/strong> they are only switched on if you click \u00abAccept\u00bb in the banner. Until you accept, or if you reject, Google Analytics does not store cookies in your browser and only receives anonymous signals, without identifiers, which Google uses for aggregated estimates (Google Consent Mode). The cookies used are <code>_ga<\/code> and <code>_ga_XXY65QZ6XJ<\/code>, which last up to 2 years.<\/p>\n<p><strong>Your choice<\/strong> is stored for 365 days in the necessary cookies <code>cmplz_*<\/code> and <code>wp_consent_*<\/code>. You can change it at any time in the \u00abManage consent\u00bb tab in the corner of the screen. You can also delete cookies in your browser settings. Fonts are served from our own website.<\/p>\n<p>To improve the European Expansion Map page, we anonymously count visits, assessment starts and submissions, the step at which each visit stopped, and the source of the visit (e.g. LinkedIn). We do not use cookies for this or store data that identifies the visitor.<\/p>\n\n<h2>9. Security<\/h2>\n<p>We apply technical and organisational measures to protect the data, including encrypted connections (HTTPS) and access to the data and attached files restricted to our team and, for the company diagnostic, to the potential investor partners with whom they are shared for assessment.<\/p>\n\n<h2>10. Changes to this policy<\/h2>\n<p>We may update this policy. The version in force is always on this page, with the date of the last update.<\/p>\n<\/div><\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_section et_pb_section_0 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>Pol\u00edtica de Privacidade\u00daltima atualiza\u00e7\u00e3o: 23 de outubro de 2026 (corre\u00e7\u00e3o provis\u00f3ria; est\u00e1 em prepara\u00e7\u00e3o uma vers\u00e3o completa) 1. Quem somos O respons\u00e1vel pelo tratamento dos dados pessoais recolhidos em madeirainvestment.org \u00e9 a Madeira Investment, com sede na Rua C\u00f4nego Alfredo C\u00e9sar Oliveira, n.\u00ba 10, 1.\u00ba Esq., Santa Cruz, Funchal 9100-153, Portugal. Para qualquer quest\u00e3o sobre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/madeirainvestment.org.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Media<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\n<!-- \/wp:paragraph -->\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Privacy PolicyLast updated: 23 October 2026 (interim correction; a full version is being prepared) 1. 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